Testimonials


Fergusons Bakery Ltd.
Block 6, Glenfield Place, Glencairn Industrial Estate, Kilmarnock, KA1 4AY

"Having had SOM Bakery Software installed here some time ago, I would take this opportunity to thank you and your colleagues for the excellent and professional service you provided throughout the installation and for your ongoing support.

The System itself, which we have found to be extremely user friendly, has transformed all of our processes using the many features available with regard to Office, Production and Distribution. Add to that the outstanding reporting available and you really do have the ideal Bakery Software and the bonus is, it's paid for itself through savings and improved efficiencies throughout our operation.

The regular updates you provide keep the application at the forefront and the outstanding support you provide reinforces the confidence that we all need to have in our systems.

Once again, many thanks to you and your colleagues at Merit."
- Jim Furguson, Fergusons Bakers Limited, Kilmarnock


The Premium Roll Company
9 Dryden Vale, Bilston Glen, Industrial Estate, Loanhead, Midlothian, EH20 9HN

"I am writing to express my appreciation for your SOM software which has recently been installed here at the Premium Roll Company.

The system was recommended to us by a number of colleagues in the trade, within a matter of weeks you had our existing system audited and interviewed our key staff to understand exactly what our present and future requirements would be. The installation over two days was seamless and our customers were immediately commenting on the improvements that had been made to our delivery note/billing system.

The SOM system has freed up time in terms of administration so much so that we can concentrate on improving our margins and most importantly our service delivery to our customers.
There seems nothing that you haven’t thought of in terms of what a baker requires from a piece of software, next to our roll machine the SOM system has to be up there as the greatest tangible asset our business has invested in.

I would also pay tribute to your back up service which has truly lived up to its name both during and out of office hours. Finally you may have realised that I’m a pretty frugal Scotsman who has been there, seen it done it in this wonderful trade, praise from me is praise indeed!

Keep up the good work."
- Peter Ford, Premium Roll Company, Midlothian

"Bob, I just want to give you an update on our progress using the above system. Despite, my staff not wanting change from your brilliant 'cobs' system they have
asked me to tell you that 'SOM' is the new 'cobs'. After receiving the 2 days training we couldn't wait to go live.

I asked them why they are so enthusiastic about the new software and these are some of their comments.

  • User friendly.
  • Both practical and logical.
  • The ability to open and reference several different screens at once.
  • The facility to export reports etc to other software.
  • Regular software updates, bringing new reports and functions.
  • End of day report profiles.(Brilliant, this takes the human error out of the end of day
    procedure. None of the necessary reports or delivery notes gets forgotten)
  • Simple and easy to follow EDI systems.

From my point of view as Office Manager, I know that my staff has an accurate system they are totally at ease with. Last but certainly not least, from past experience I know we have the backing and assurance of an excellent 24hr support team."
- Carole, D, Gibbon & Sons Ltd, Newport